Place the remote control within 10 cm of the device, press the “return” and “home” buttons on the remote control at the same time, release buttons when the indicator light flashes continuously. After hearing a “ding” sound, pairing is successful. If pairing fails, exit pairing mode and wait 30 seconds before following the above steps to pair again.

Yes, it does. The XGIMI Assistant app can work as an alternative remote control, it also features a number of additional useful functions.
Step 1: Download XGIMI Assistant on your phone
Step 2: Connect your projector to the same Wi-Fi signal as your phone
Step 3: Open the XGIMI app on your projector to search for the closest device or scan​ the QR code on your projector

Yes, you can connect your external speakers to H2 via HDMI (arc), Bluetooth and AUX jack

In projection mode: press the power button on the on the ​remote control, then select speaker mode on the menu to enter Bluetooth speaker mode. In shutdown mode: long press play button on CC/H2/Z6 and enter Bluetooth speaker mode.

Click the menu button on the remote control to set up your habits when playing videos: Repeat mode, Save Playlist, etc.

When playing any videos, press the menu button on the remote controller -- play mode -single/cycling

1) When playing videos, short press setup button on the remote: 3D setting
2) When the screen is combined and a blurred picture appears (the dual-screen), wear 3D glasses and adjust the buttons on the 3D glasses until you can see the image clearly. It's rcommended to purchase XGIMI original 3D glasses for better performance and viewing experience.

Charging time: around 2-3 hours;
Power on: press the power button, one flash of the green LED light means the glasses have been turned on.
Power off: long press the power button for 3 seconds, the green LED light will flash 3 times.
Standby status: after over 5 seconds without 3D signal, glasses will automatically switch to standby mode, the green LED light will flash every 5 seconds USB charging: red indicator light turns on when charging and goes off after becoming fully charged.
Low battery mode: when 3D glasses have low battery, the green LED light flashes 5 times continuously, then 2 times every 10 seconds. That means you need to feed it. To use 3D glasses, the first press would turn it on, the second press would adjust the image quality, and keep pressing it to adjust the 3D effect on glasses until​ the image is clear. ( You need to choose the up/down 3D or left/right 3D effect when playing videos on the ​projector)

Yes! 3D movies, 2D to 3D, 3D to 2D are all supported.

Yes, there are many ways for you to stream content from your device to XGIMI projectors. 1. With Wi-Fi, make sure your device and XGIMI projector are connected to the same Wi-Fi, then mirror the device via Airplay, DLNA, XGIMI Assistant (Android device), Miracast; 2. Without Wi-Fi, turn on the hotspot function (H2/Z6), connect your device with the XGIMI hotspot in the Wi-Fi settings for your device. Then mirror the device via methods mentioned in 1; 3. Wired: HDMI;

Yes, you can connect them to your XGIMI projector via the USB or HDMI port.

Yes, you can download the APK from the Internet and install them via a USB drive:
1. Change the APK suffix to Apk.1 on your computer: e.g. change youtube.apk to youtube.apk.1 P.S.: The suffix limitation will be removed soon, and you will no longer have to change the suffix.
2. Copy the APK to the root directory of the U-disk. 3. Plug the USB into your projector: "File Manager" - "Removable Storage" - "APK " short press ok - choose "Others" - open with "package installer" - "install"

Yes, there will be continuous support and optimization from the XGIMI tech team.

1. We recommend that you stream Netflix with a TV stick.
2. Following the guide for further instruction. Please do not hesitate to contact our customer service team to get the further instruction.

Plug in power source, when the blue indicator light goes off, press the power button on the device/remote control to turn it on. In projection mode, press the power button on device / remote control​ to turn it off.

The projection ratio is the ratio of the distance between the lens and the screen and the screen size; when the distance between the lens and the screen is the same, the smaller the projection ratio, the larger the projection screen. 254 cm to 3 meters. H2: 1.2: 1 (30-300 '') Z6: 1.2: 1 (30-180 '') MoGo Series: 1.2: 1 (30-100 + ''), Halo: 1.2: 1 (30-300'')

Manual-focus: Switch the function key on the remote control to the right, press +/- button to manually adjust the focus. Auto-focus: 1- Switch function key on the ​remote control to right, the device will automatically be focused. 2- Turn on "Auto focus when power on" and the device will automatically be focused when turn on.

Yes, you can zoom in or out to adjust the screen. Image Setting - Keystone Correction - Side Projection Mode - Zoom Screen.

Yes! Front projection mode: with auto and manual vertical keystone correction. Side projection mode: with manual horizontal keystone correction (up/down/right/left four corners adjustment)

Yes! You can change it in General Settings - More Settings (long press the left button on the remote control) - Date and Time

Yes! You can change it in General Settings - More Settings (long press the left button on the remote control) - Fan Speed Make sure the fan speed is set to "Auto"

1) Check whether you have adjusted keystone correction If you have, reset to default and check again.
2) Turn off motion compensation: Image Settings - Video Settings - Image Settings - choose the replated mode and close motion compensation
3) Choose "Game Mode" : "Image Settings"-"Video Settings"​-"Image Settings" - "Game Mode"

Automatic shutdown:
1. Check if there is an over-heating report
2. Check the last action before it automatically shut down
3. Check if the wind still blows​ after shutdown?
4. Check if the indicator light on​ the projector is off after shutdown? 5. Check projector Model and 12-digit SN number 6. Check Purchasing date, purchasing platform and order ID

1) Check luminance/brightness For Z4, CC, H1: Check whether you have adjusted "LED Luminance" to "Custom" Mode Picture color will be slightly more yellow in Custom Mode. You can go to "Projection Settings" - " LED Luminance" - then manually adjust luminance mode. For Z6, H2: Check whether you have adjusted "Brightness" to "High" Mode Picture color will be slightly more yellow in High Mode. You can go to "Image Settings" - " Brightness" - then manually adjust brightness mode.
2) Please contact us with the verified information for further check: service-usa@xgimi.com 1. A short video or some pictures 2. Product model and 12-digit SN number 3. Purchasing date, purchasing platform and order ID

1. Check if the outside temperature is regular (under 40°C)
2. Check if the temperature of the​ device itself is in a regular situation? (under 55°) System settings- System information- Temperature.
3. Check if the outlet vent has been blocked?
4. Check whether you've set it to "Auto" mode. General setting- Long press the left button on the remote control - Fan Speed - Auto. 5. Check if the ​fan works properly.

Unable to boot:
Step1. Check if the indicator light on the adapter is on:1) If the light is off, try with other power adapters  2) If the light is on, follow the next steps
Step 2. 1)A short video or some pictures 2)Check projector model and 12-digit SN number 3) Check purchasing date, purchasing platform and order ID 4) Check if the fan works when plugged in 5) Check if the indicator light of the projector is on 6) Check if there is light coming out of the projector

Normally, the noise from the fan would be ≤30 dB. Please make sure you've adjusted the fan to "Auto mode" If you have any other issues, please contact us via email with the necessary info. : 1. A video of the fan noise 2. Tilt/rotate it to the side or upside down to check if the noise persists 3. The temperature of your projector in the ​system. You can go to System Setup - System Information - Temperature to check.

Turn off motion compensation: "Image Settings" - "Video Settings" - "Image Settings" - choose the replated mode and close motion compensation

For remote controls with a metal case:
1. Check what indicator light appears when you press any key on the remote. (Red means disconnection or lack of power: it needs to be reset or charged; green means unpaired; blue means successful pairing)
2. If there is no indicator light, please reset your remote by using a needle to press the reset button at the bottom of the remote. You will see the red indicator light blink. After that, press the home and return keys at the same time for three seconds to re-pair the remote with your device
3. Fully charge your remote for at least 3 hours
4. Kindly remove all the connected Bluetooth devices, try to reconnect and pair again, just in case the indicator light is defective "System Setup" - "Connection/Network Setup" - "Bluetooth" For remote controls with a plastic case: 1. Check whether the orange light is on when you press any key on the remote. No light: change the batteries 2. Kindly remove all the connected Bluetooth