Privacy Policy

1. Introduction

1.1 This Privacy Policy explains how Chengdu XGIMI Technology Co., Ltd., along with its affiliates (referred to as weus or XGIMI), collects, uses, discloses, transfers, stores and protects your personal information and what corresponding rights you have in relation to the processing of personal information. Personal information refers to any information related to an identified or identifiable natural person or household.

1.2 This Privacy Policy concerns the following information that we collect about you:

(A) Information we receive through our website at https://www.xgimi.com;

(B) Information we receive through our products (such as projector devices);

(C) Information we receive through our support services, advertisement or platforms.

1.3 If this Privacy Policy does not cover certain scenarios where we use your personal information, we will explain these to you separately.

2. How we collect your personal information

2.1 We may collect information about you directly from you, from third parties, and automatically through your use of the XGIMI Products and Services. Some information we collect from you are referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, credit card number, and shipping address.

3. How we use your personal information

3.1 Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

(A) To provide and maintain our products and services. We may use your personal information to allow you to use and access the functionality of our products and services. This includes using your information to process your orders, receive or deliver products, refund payments and provide after-sales maintenance.

(B) To contact you in relation to our products and services. We may use your personal information to understand your feedback and to communicate with you in order to provide you with services or information about our products. For example, if you post content on our website indicating that you have a complaint about a product or service, or need technical assistance, we will contact you to obtain further information and provide you with assistance.

(C) To improve our products and services or develop new ones. We may use your personal information to develop new features and functionality, to improve our operational system, software and interface design, we may use the error reports to improve security features, or we may adjust after-sales service network layout according to your location, language settings and other users’ preference. We will also undertake ongoing reviews and improvements of the information provided on our website to ensure it is user friendly and to prevent any potential disruptions or cyber attacks.

(D) To promote and personalise our products and services. We may use your personal information to better understand your needs and interests in order to personalise our products and provide you with more tailored services (such as our latest products, services and activities), or send you holiday greetings. We may require your consent for some of this marketing activity. In such cases where consent is required, we will only conduct the marketing activity if we have obtained your consent. You may choose to unsubscribe at any time if you do not wish to receive such information.

(E) To administer our business and to comply with legal obligations. We may use your personal information for the management and administration of our business (including administering and maintaining databases storing personal information) and in order to comply with and assess XGIMI’ compliance with applicable laws, rules and regulations, and internal policies and procedures.
If we want to use your personal information for other purposes not covered by this Privacy Policy or if we want to use your personal information which was collected for a specific purpose other than the above, we tell you about that and ensure that the use of your personal information complies with the law and is consistent with this Privacy Policy.

3.2 We are allowed to use your personal information in these ways because of one or more of the following apply:

(A) we have obtained your consent;

(B) we need to do so in order to perform our contractual obligations with you;

(C) we have legal and regulatory obligations that we have to discharge; or

(D) the use of your personal information as described is necessary for our legitimate interests such as:

(1) allowing us to effectively and efficiently manage and administer the operation of our business;

(2) maintaining compliance with internal policies and procedures;

(3) monitoring the use of our copyrighted materials;

(4) direct marketing;

(5) managing our relationship with you;

(6) offering optimal, up-to-date security solutions for IT systems;

(7) obtaining further knowledge of current threats to network security; and

(8) we may need it in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings.

4. How we share your personal information

4.1 We may disclose your personal information within the XGIMI group of companies who will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle personal information. We only share necessary personal information subject to the purposes stated in this Privacy Policy.

4.2 We may also disclose your personal information outside of the XGIMI group for the following purposes:

(A) to third party agents, service providers and contractors for the purposes of providing services to us.

(B) with our business partners.

(C) as required by law, such as tax reporting requirements and disclosures to regulators or to comply with a subpoena or other legal proceedings, legal actions or government agencies, when the disclosure is necessary to establish, exercise or defend our rights or protect your safety or the safety of others, investigate fraud, or respond to a government request;

4.3 Some of our marketing events and services may not be available for you since your personal information is required to identify your qualification to attend such events or receive such services. We do not sell your personal information to any third parties and guarantee the legitimate and fair use of user information only to the extent permitted by law.

5. Your choice

5.1 You have the choice of not providing personal information when using this software. However, if the requirement for such information is not optional, and your choice is to not provide the required personal information, then it may not be possible for you to use specific functions of this software.

5.2 You can opt-out of marketing messages we send you at any time by emailing us at service@xgimi.com or clicking on the “unsubscribe” link in the marketing e-mails we send you.

5.3 You can choose to not subscribe to links or to refuse e-mails sent by our team, but you should note that you will no longer receice our new, promotion and exclusive benefit.

5.4 You can configure your browser to refuse Cookies, or to notify you when Cookies are run. However, if you disable the use of Cookies, the software may not function normally.

5.5 GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below (8. Contacting us). Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

6. Third-party sites

6.1 Our website may contain links to third party sites which are not subject to the terms of this Privacy Policy. These third-party sites may have their own terms and conditions and privacy notices which you should review before using such sites. We are not responsible for the content of links or third party sites, your use of such third party sites is at your own risk.

7. Changes and notifications

7.1 We may update this Privacy Policy from time to time. If there is any material change to this Privacy Policy, we will notify you either by posting a notice on our website or by sending you an email notice or by other means permitted under applicable law. You will be able to see our current Privacy Policy along with its most recent revision date. The revised Privacy Policy will take effect from the date of publication.

7.2 You should review this Privacy Policy periodically. By continuing to use our website, our relevant products or services you will be deemed to have accepted to the changes or updates to this Privacy Policy. If you do not agree to such changes or updates, you should not use our website, products or services.

8. Contacting us

8.1 If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us as specified below.

(A) Email address: service@xgimi.com

(B) Postal address: Building A4, Tianfu Software Park, High-tech zone, Chengdu, Sichuan China (610000)

4, Tianfu Software Park, High-tech zone, Chengdu, Sichuan China (610000)