Meet HORIZON Ultra - Your Private Theater with Dolby Vision Awaits! Learn More

🚚 ALWAYS FREE SHIPPING

Sincerely apologize for service phone number changed. New number:+1 830-240-7392

XGIMI Customer Care

After-Sales Service

Please read our After-sale Service Policy.  You can also contact us via email for more details on the warranty process at service-usa@xgimi.com. For projectors bought from authorized resellers, please contact the relevant sales channels for further information.

Was this answer helpful?

Get Support from Us

Hours of operation (Central time): from 9:00am to 9:00pm during Monday to Sunday

Call Us

Call Us

Please tell us your issue

Email Us

Email Us

Tell us how we can help

Can't reach us above? Contact our team directly at service-usa@xgimi.com.

Which devices do you need help with

Get support, find answers, download drivers, manuals, and more!

AURA

AURA

HORIZON Pro

HORIZON Pro

HORIZON

HORIZON

Elfin

Elfin

H2S

H2

Halo+

Halo+

Halo

Halo

MoGo Pro+

MoGo Pro+

MoGo Pro

MoGo Pro

MoGo

MoGo

MoGo 2 Pro

MoGo 2

HORIZON Ultra

HORIZON Ultra