XGIMI Customer Care

Self-Help Support

Get Support from Us

Hours of operation (Central time): from 9:00am to 9:00pm during Monday to Sunday

Call Us

Please tell us your issue

Live Chat

What can we help with?

Email Us

Tell us how we can help

Can't reach us above? Contact our team directly at service-usa@xgimi.com.

Please fill in all the required fields or a correct email address.

Email *

Full Name *

Country *

Order ID

Product *

Select Store *

Choose a topic *

Serial Number

How to find your serial number

0/200 Message

All fields are required except where noted. XGIMI takes your priacy seriously. For further details on XGIMI's privacy, see XGIMI's Privacy Policy.

Which devices do you need help with

Get support, find answers, download drivers, manuals, and more!

AURA

HORIZON Pro

HORIZON

Elfin

XGIMI Customer Care

Self-Help Support

Pre-Sale Support

Product Support

After-Sales Service

Get Support from Us

Call Us

Please tell us your issue

Live Chat

What can we help with?

Email Us

Tell us how we can help

Contact for Support

Contact for Support

Let's get this conversation started. Tell us a bit about yourself, and we'll get in touch as soon as possible.

Which devices do you need help with

AURA

HORIZON Pro

HORIZON

Elfin

H2

Halo+

Halo

MoGo Pro+

MoGo Pro

MoGo

Your cart is currently empty.

XGIMI Customer Care

Self-Help Support

Pre-Sale Support

Product Support

After-Sales Service

Get Support from Us

Call Us

Please tell us your issue

Live Chat

What can we help with?

Email Us

Tell us how we can help

Contact for Support

Contact for Support

Let's get this conversation started. Tell us a bit about yourself, and we'll get in touch as soon as possible.

Which devices do you need help with

AURA

HORIZON Pro

HORIZON

Elfin

H2

Halo+

Halo

MoGo Pro+

MoGo Pro

MoGo